Shipping policy
Last Updated: 30-03-2025
Thank you for shopping with ESSENCE. We are committed to providing you with reliable and efficient shipping services. Please review our shipping policy below for details on processing times, shipping costs, and delivery timelines.
Shipping Area
We currently ship worldwide.
Order Processing & Handling Time
-
Orders placed before 04:00 PM (GMT+01:00) Central European Standard Time (Amsterdam) will be processed on the same business day.
-
Orders placed after this cutoff time will be processed on the next business day.
-
Handling time: 1-2 business days (Monday to Friday).
Shipping & Transit Time
-
Once processed, orders are shipped via our trusted courier partners.
-
Estimated delivery time: 3-7 business days (Monday to Friday).
Shipping Costs
-
Free shipping for orders over €150.
-
For orders under €150 the shipping fee is based on the weight and about 3.50 EUR/USD per 250 grams.
Order Tracking
Once your order has been dispatched, you will receive an email with tracking information. You can use this information to track your shipment online.
Shipping Delays
While we strive to ensure timely deliveries, external factors such as weather conditions, customs clearance, or carrier delays may impact shipping times. We appreciate your patience and understanding in such cases.
Address Accuracy
Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for delays or lost shipments due to incorrect addresses provided by the customer.
Contact Us
If you have any questions or concerns regarding your shipment, please feel free to contact us:
Company Name: ESSENCE
Address:
Essence Fashion Inc.
16670 Coastal Highway, Lewes,
Delaware 19958 USA
+31 (0) 20 557 3600
info@buy-essence.com
Email: info@buy-essence.com
Phone: +31 (0) 20 557 3600
Office Hours: Monday to Friday, 09:00 AM - 05:00 PM (GMT+01:00) Central European Standard Time (Amsterdam)
We appreciate your business and look forward to serving you!
